Personal data policy

Latest update: 11/03/2020

At Damartex, we want to be and remain your partner of choice in your exploration and experience with smart home solutions and related products and services. We value the trust you place in us and are committed to being fully transparent about how we collect, use and protect your personal data. We recognize your need to exercise reasonable control over your personal data and are committed to implementing mechanisms, procedures and policies that ensure the confidentiality, integrity and security of your personal data throughout its lifecycle.
The Damartex Group has appointed a Data Protection Officer (DPO) who will ensure that our activities are carried out in accordance with the applicable laws.
If you have any questions regarding this Policy, to exercise your rights or to file a complaint with our organization, please contact our DPO (regardless of the Damartex entity you have been in contact with) at

This data protection policy (hereinafter “Policy”) informs you on what you can expect when we collect and use personal data, i.e.:

  1. Who is affected by this Policy?
  2. Who is responsible?
  3. How do we collect your personal data and what personal data do we process?
  4. What do we do with your personal data?
  5. Who receives your personal data?
  6. How is your personal data protected?
  7. Data retention
  8. International data transfers
  9. Your rights
  10. Changes to this Policy

Please review our Policy carefully and familiarize yourself with its contents.

Who is affected by this Policy?

This Policy applies when you visit this website.

This Policy does not apply to Damartex employees, nor to applicants for a position who can refer to our data protection policy on our careers website: (in French) .

Who is responsible?

The legal person responsible for the personal data collected from you is the entity that determines how, when and why it collects and uses your personal data (“Processor”).

For this website, it is the Damartex company.

How do we collect personal data and what personal data do we process?

Personal data refers to data that can be attributed to you personally.

We collect personal data directly from you when you browse the Damartex website.

We may use cookies to enhance your browsing experience on our websites. Cookies are small files that are stored on a user’s computer; they contain little specific data relating to a particular user or website.

We use cookies that are strictly necessary for the operation of our websites (e.g. analytical cookies that help us evaluate the use and proper functioning of our websites and thus improve their features).

If you do not wish to accept the use of cookies, you can change your internet browser settings to automatically refuse the storage of cookies or to inform you each time a website requests permission to store a cookie. By choosing not to accept cookies, our websites may not function properly.

The processing is carried out on the basis of our legitimate interest in collecting, monitoring and analysing activity on our website. However, you will also need to accept cookie processing in the manner set out in the cookie banner when you enter our website.

Regardless of whether we collect your personal data directly or indirectly, we undertake to process personal data only in a way that is adequate, relevant and limited to the purposes for which we collected it.

What do we do with your personal data?

We also collect and use your personal data when it is in our legitimate interest, e.g. to:
o manage your requests when you contact the teams in charge of media relations or those in charge of investor relations via the contact form on our website;
o create statistics to improve our products or services; 
o send you newsletters and/or end-user surveys. 

We do not sell your personal data to third parties.

Who receives your personal data?

We only share your personal data in accordance with the provisions of this Policy and therefore mainly with our employees of the Damartex Group. The sharing of the personal data in question is carried out on the basis of the legitimate interest of the Damartex Group.

How is your personal data protected?

We have implemented a series of technical and organizational measures to secure your personal data and protect it against destruction, loss, alteration or unauthorized access.

Our staff processing your personal data is bound by an obligation of confidentiality.

Data retention

We retain your personal data for as long as necessary for each of the purposes set out above.

We may, however, retain some of your personal data for purposes of compliance with applicable laws and regulations (e.g. for tax or audit purposes) and in accordance with our internal data retention rules. 

When it is no longer necessary to retain data that can still identify you, we may either delete it, make it anonymous or aggregate it so that you are no longer identifiable as a unique individual.

International data transfers

We store and process your personal data on servers located within the EU.

Your rights

You can contact us through our DPO in order to exercise your rights in relation to your personal data that we collect or use.

Your rights include your:

right of access and rectification. You have the right to receive confirmation as to whether or not we are processing personal data about you and in such cases you have the right to request a copy of the personal data we hold about you and you may rectify or complement the personal data we hold about you at any time by contacting us.
right of opposition and limitation. You have the right at any time to object to the use of your personal data by us for canvassing purposes. Under certain circumstances, you may also limit our use of your personal data, for example when we take steps to correct inaccurate data upon your request; 
right to erasure. We delete your personal data at your request unless we are obliged to retain your personal data in order to comply with applicable laws and regulations and in accordance with our own rules on data retention;  
right to control cookies and other technologies on our websites. When you first visit our websites, you are asked to consent to the use of cookies and other technologies.
You can manage your options at any time through your browser settings. You can set your browser to delete cookies from your hard drive, prevent new cookies from being placed, or receive alerts so that no new cookies can be placed without your express consent. You can also set up your browser so that cookies are no longer saved automatically. Please note, however, that a change in cookie settings will affect the way you access our services and the website that require cookies to be fully operational. When your browser is set to refuse all types of cookies, you may not be able to access all our services. The following links show you how to configure your cookie settings in your browser:

-> if you use Internet Explorer :
-> if you use Firefox :
-> if you use Google Chrome :
-> if you use Safari :

right to withdraw your consent. When we process your personal data on the basis of your consent, you may withdraw your consent at any time; However, this may mean that it will no longer be possible to provide the service you requested;  
right to receive and transfer: You have the right to receive your personal data that you have sent us in a commonly used electronic format. You have the right to transfer the data in question to another data controller (data portability); 
right to filea complaint. You may contact us if you believe that our use of your personal data does not comply with the provisions of applicable data protection laws. You also have the right to file a complaint with the data protection supervisory authority of your country or of the country in which the data controller of your personal data is located.

Changes to this Policy

The date of this Policy is mentioned before the introductory paragraph above. We may amend this Policy at any time without notice, unless the amendments under consideration contain material changes that would affect the rights of individuals under applicable privacy and data protection laws, in which case you will be notified of the changes under consideration by a prominent notice at the beginning of this Policy.