Personal data policy

Last update: 03/09/2025

At Damartex, we want to be, and remain, your partner of choice in your exploration and experience with products and services that our group provides. We highly value the trust you place in us and are committed to being fully transparent about how we collect, use and protect your personal data. We recognize your need to exercise reasonable control over your personal data and are committed to implement mechanisms, procedures and policies that ensure the confidentiality, integrity and security of your personal data throughout its lifecycle. For any question concerning this Policy, to exercise your rights or to file a complaint with our organization, you can contact us by email at the following address privacy@damartex.com,or by postmail at DAMARTEX SA, 160 Boulevard de Fourmies 59100 ROUBAIX.

This data protection policy (“Policy”) informs you of what you can expect when we collect and use personal data, i.e.:

  1. Who is affected by this Policy?
  2. Who is responsible?
  3. How do we collect your personal data and what personal data do we process?
  4. What do we do with your personal data?
  5. Who receives your personal data?
  6. How is your personal data protected?
  7. Data retention
  8. International data transfers
  9. Your rights
  10. Changes to this Policy

Please review our Policy carefully and familiarize yourself with its contents.

Who is affected by his Policy?

This Policy applies when you visit this website, and/or when you share personal data via this website.

Who is responsible?

The legal entity responsible for the personal data collected from you is the entity that determines how, when and why it collects and uses your personal data (“Controller”). For this site, it is the company Damartex SA, with capital of €57,991,500.00, registered at Lille Métropole Trade and Companies Register under number 441378312, with its registered office located at 160 boulevard de Fourmies, 59100 Roubaix.

How do we collect personal data and what personal data do we process?

Personal data refers to data that relates to you personally.

This is data:

– identity, such as surname, first name, birth date, postal address, telephone number, e-mail address, telephone number and number of shares held.

– interaction with the Media or Shareholder Relations Department

We collect personal data directly from you when you browse Damartex website.

We may use cookies to improve your browsing experience on our websites. Cookies are small files that are stored on a user’s computer; they contain little specific data relating to a particular user or website. We use cookies that are strictly necessary for the operation of our websites, or with your permission (through the cookie consent solution), audience measurement cookies. If you do not wish to accept the use of cookies, you can change the settings of your internet browser to automatically refuse the storage of cookies or so that it informs you each time a website asks for permission to store a cookie. By choosing not to accept cookies, our websites may not function appropriately. The processing is carried out on the basis of our legitimate interest (necessary cookies) or your consent (audience measurement cookies) to collect, monitor and analyse activity on our website.

Regardless of whether we collect your personal data directly or indirectly, we undertake to process personal data only in a manner that is adequate, relevant and limited to the purposes for which we collected it.

What do we do with your personal data?

We also collect and use your personal data where it is in our legitimate interest, e.g. to:

  • manage your requests when you contact media relations teams or those in charge of investor or shareholder relations via the contact form on our website;
  • send you newsletters and/or end-user surveys.

When you wish to join the Shareholders’ Club, the personal information collected about you is collected for the purposes of managing your membership in the Shareholders’ Club.

Based on the existing contract between you and DAMARTEX within the framework of the Shareholders’ Club, personal data enabling you to be identified and/or contacted as a shareholder is used for the purposes of communicating information offered by the Shareholders’ Club to you, for participation in and management of events and other operations offered. It also enables us to verify eligibility requirements.

In addition, DAMARTEX implements various initiatives based on its legitimate interest in strengthening ties with its shareholders.

We do not sell your personal data to third parties.

Who receives your personal data?

We only share your personal data in accordance with the provisions of this Policy and therefore mainly with employees of the Damartex Group, its subcontractors and service providers, and partners of any events in which you participate.

Damartex Group subcontractors act on behalf of the Group, in particular for the following services:

– Data hosting;

In the context of legal proceedings, the data processed may also be transmitted to the competent authorities.

How is your personal data protected?

We implement a series of technical and organisational measures to secure your personal data and protect it against destruction, loss, alteration or unauthorised access. Our staff who participate in the processing of your personal data is bound by an obligation of confidentiality.

Data retention

We retain your personal data for as long as necessary for each of the purposes set out above. We may, however, retain some of your personal data for purposes of compliance with applicable laws and regulations (e.g. for tax or audit purposes) and in accordance with our internal data retention rules. When it is no longer necessary to retain data that can still identify you, we may either erase it, anonymize it or aggregate it so that you are no longer identifiable as a single natural person.

International data transfers

We store and process your personal data on servers located within the EU.

Your rights

You can contact us through our DPO in order to exercise your rights in relation to your personal data that we collect or use.

Your rights include your:

  • right of access and rectification. You have the right to receive confirmation as to whether or not we are processing personal data about you and in such cases you have the right to request a copy of the personal data we hold about you and you may rectify or complement the personal data we hold about you at any time by contacting us.
    • right of opposition and limitation. You have the right at any time to object to the use of your personal data by us for canvassing purposes. Under certain circumstances, you may also limit our use of your personal data, for example when we take steps to correct inaccurate data upon your request; 
    • right to erasure. We delete your personal data at your request unless we are obliged to retain your personal data in order to comply with applicable laws and regulations and in accordance with our own rules on data retention;  
    • right to control cookies and other technologies on our websites. When you first visit our websites, you are asked to consent to the use of cookies and other technologies.
    You can manage your choices at any time via the consent manager available on the website.
  • right to withdraw your consent. When we process your personal data on the basis of your consent, you may withdraw your consent at any time; However, this may mean that it will no longer be possible to provide the service you requested;  
    • right to portability: You have the right to receive your personal data that you have sent us in a commonly used electronic format. You have the right to transfer the data in question to another data controller (data portability); 
    • right to file a complaint. You may contact us if you believe that our use of your personal data does not comply with the provisions of applicable data protection laws. You also have the right to file a complaint with the data protection supervisory authority of your country or of the country in which the data controller of your personal data is located.

Changes to this Policy

The date of this Policy is mentioned before the introductory paragraph above. We may amend this Policy at any time without notice, unless the amendments under consideration contain material changes that would affect the rights of individuals under applicable privacy and data protection laws, in which case you will be notified of the changes under consideration by prominent notice at the beginning of this Policy.